Today's MessagePosted: Monday, October 1, 2018
Ryte Byte: Knowledge Base? What Knowledge Base?
Yes, RITE has a knowledge base. Anyone can access it from the RITE home page. Look for the yellow box that says "Need Help? Go to the RITE Self-Service Portal." Once there, you can sign in at the top. All faculty, staff, and students can search the knowledge base.
Once you're on the self-service portal web page, you'll see a search box at the top right of the page. Type your question or keyword. For instance, you can type "How do I reset my password," or just "password," and all associated articles will appear. Click on the one you want.
Want to find articles on accessibility tips? Type "accessibility" in the search box. All articles related to accessibility will appear.
Wednesday, October 3, 2018